How to Turn Off a Medtronic 780G Insulin Pump

To turn off a Medtronic 780G pump, press and hold the Select button for 3+ seconds, then choose Suspend Delivery > Stop Pump. For a full shutdown, remove the battery. Always check blood glucose levels afterward, as insulin delivery halts immediately.

Step-by-Step Shutdown Guide

  1. Temporary Suspension (Insulin Stops, Settings Saved):
    • Press and hold the Select button for 3+ seconds.
    • Navigate to Suspend Delivery > Stop Pump.
    • Confirm by selecting Yes.
  2. Full Power-Off (Complete Shutdown):
    • Open the battery compartment (slide the back cover).
    • Remove the battery for 10+ seconds to power down fully.
    • Reinsert the battery to restart (if needed).

Key Warnings Before Turning Off

  • No insulin delivery: Blood glucose may rise rapidly. Monitor levels closely.
  • Alarm triggers: The pump may alert for "Missed Bolus" or "Suspended Too Long."
  • Data loss risk: Full power-off may clear unsaved history (e.g., temporary basal rates).
  • Restart delay: Rebooting takes ~2-5 minutes; carry fast-acting glucose.

Comparison: Suspend vs. Full Shutdown

Action Insulin Delivery Settings Retained Restart Time Use Case
Suspend Delivery ❌ Stopped ✅ Yes (resumes when restarted) Instant Short breaks (e.g., shower, exercise)
Full Shutdown ❌ Stopped ⚠️ Partial (may lose temp basal) 2-5 minutes Long-term storage, troubleshooting
Remove Cartridge ❌ Stopped ✅ Yes (but requires re-prime) 5-10 minutes Cartridge replacement

Troubleshooting If Pump Won't Turn Off

  • Frozen screen: Hold Select + Up Arrow for 10 seconds to force reboot.
  • Unresponsive buttons: Remove/reinsert the battery to reset.
  • Error codes: Note the code (e.g., "E12") and consult the user guide for specific steps.
  • Battery issue: Replace with a fresh AAA alkaline battery (lithium may cause errors).

What to Do After Turning Off

  1. Check blood glucose immediately and every 1-2 hours.
  2. Use backup insulin (pens/syringes) if offline >1 hour.
  3. Re-prime the pump if the cartridge was removed.
  4. Calibrate CGM if sensors were disconnected.