How to Turn Off a Medtronic 780G Insulin Pump
To turn off a Medtronic 780G pump, press and hold the Select button for 3+ seconds, then choose Suspend Delivery > Stop Pump. For a full shutdown, remove the battery. Always check blood glucose levels afterward, as insulin delivery halts immediately.
Step-by-Step Shutdown Guide
- Temporary Suspension (Insulin Stops, Settings Saved):
- Press and hold the Select button for 3+ seconds.
- Navigate to Suspend Delivery > Stop Pump.
- Confirm by selecting Yes.
- Full Power-Off (Complete Shutdown):
- Open the battery compartment (slide the back cover).
- Remove the battery for 10+ seconds to power down fully.
- Reinsert the battery to restart (if needed).
Key Warnings Before Turning Off
- No insulin delivery: Blood glucose may rise rapidly. Monitor levels closely.
- Alarm triggers: The pump may alert for "Missed Bolus" or "Suspended Too Long."
- Data loss risk: Full power-off may clear unsaved history (e.g., temporary basal rates).
- Restart delay: Rebooting takes ~2-5 minutes; carry fast-acting glucose.
Comparison: Suspend vs. Full Shutdown
| Action | Insulin Delivery | Settings Retained | Restart Time | Use Case |
|---|---|---|---|---|
| Suspend Delivery | ❌ Stopped | ✅ Yes (resumes when restarted) | Instant | Short breaks (e.g., shower, exercise) |
| Full Shutdown | ❌ Stopped | ⚠️ Partial (may lose temp basal) | 2-5 minutes | Long-term storage, troubleshooting |
| Remove Cartridge | ❌ Stopped | ✅ Yes (but requires re-prime) | 5-10 minutes | Cartridge replacement |
Troubleshooting If Pump Won't Turn Off
- Frozen screen: Hold Select + Up Arrow for 10 seconds to force reboot.
- Unresponsive buttons: Remove/reinsert the battery to reset.
- Error codes: Note the code (e.g., "E12") and consult the user guide for specific steps.
- Battery issue: Replace with a fresh AAA alkaline battery (lithium may cause errors).
What to Do After Turning Off
- Check blood glucose immediately and every 1-2 hours.
- Use backup insulin (pens/syringes) if offline >1 hour.
- Re-prime the pump if the cartridge was removed.
- Calibrate CGM if sensors were disconnected.