Hold the Power Button for 3 Seconds to Turn Off AirSense 11

To turn off an AirSense 11 device, press and hold the round power button (located on top) for 3 seconds until the screen goes blank. Ensure the device is unplugged if storing long-term. Avoid abrupt power cuts to prevent data loss or hardware issues.

Step-by-Step Power-Off Guide

  1. Check device status: Ensure no active therapy session is running (screen shows home menu).
  2. Locate the power button: Round button on the top-center of the device.
  3. Press and hold: Hold the button for 3 seconds until the screen turns off.
  4. Unplug (optional): Disconnect the power cord if storing or transporting.
  5. Wait 30 seconds: Allow internal components to fully power down before reconnecting.

Alternative Shutdown Methods

Method Steps Time Required Best For
Power Button (Standard) Hold button for 3 seconds 5 seconds Daily use, quick shutdown
Unplugging Directly Disconnect power cord Instant Emergencies (avoid frequent use)
Menu Shutdown (If Available) Navigate: Settings > Power > Shut Down 10-15 seconds Software updates or troubleshooting

Troubleshooting Power Issues

  • Device won't turn off: Hold the power button for 5+ seconds. If frozen, unplug and wait 1 minute before restarting.
  • Screen flickers but stays on: Check for firmware updates or reset via the settings menu.
  • Automatic restart: Ensure the power cord is securely connected; replace if frayed.
  • Humidifier leaks during shutdown: Empty the water chamber before powering off to prevent damage.

Safety Precautions

  • Always turn off the device before cleaning or moving it.
  • Avoid shutting down during a therapy session-stop the session first via the home screen.
  • If using a battery backup, discharge it fully before long-term storage.
  • Keep the device in a dry, dust-free area when powered off.

When to Avoid Turning It Off

  • During a firmware update (interrupting may corrupt software).
  • If the device is calibrating (check for on-screen notifications).
  • When connected to remote monitoring (consult your healthcare provider first).