The time on a One Touch Verio Flex is automatically set.
The One Touch Verio Flex meter automatically updates its time and date when it syncs with a compatible smartphone via Bluetooth. If the time is incorrect, ensure Bluetooth is enabled on both devices and the meter is synced through the connected app. Manual time setting is not directly available.
Understanding Time Synchronization
The Verio Flex relies on your smartphone to maintain accurate time. This ensures correct date and time stamping of your blood glucose readings. If synchronization fails, the meter may display an incorrect time.
Troubleshooting Time Issues
- Bluetooth Connection: Verify Bluetooth is active on your smartphone and the meter.
- App Updates: Ensure the connected app is the latest version.
- Meter Restart: Try turning the meter off and on again.
- Smartphone Time: Confirm your smartphone's date and time are correct.
Syncing Methods Comparison
| Method | Steps | Duration |
|---|---|---|
| Automatic Sync (via App) | Open the app; meter is near smartphone. | Seconds |
| Manual Sync (within App) | Navigate to 'Device Settings' and select 'Sync'. | 30-60 seconds |
| Re-Pairing Bluetooth | Remove meter from Bluetooth settings; re-pair. | 2-5 minutes |
What if Synchronization Continues to Fail?
If the meter consistently fails to synchronize, consider these steps:
- Check the app's help section for specific troubleshooting.
- Ensure no other Bluetooth devices are interfering with the connection.
- Contact customer support for further assistance.
Note: The Verio Flex does not have a button or menu option to manually set the time.