You can cancel a VIP membership without a fee by completing three qualifying Flexship orders or requesting a cancellation within the first 30 days of enrollment.
To cancel your VIP membership without paying a fee, you must either fulfill the three-order Flexship commitment or request a cancellation within the 30-day money-back guarantee window. If these conditions are met, you can terminate the agreement by contacting customer support via phone or email without incurring the standard early termination charges.
Requirements for Fee-Free Cancellation
The 30-Day Rule: New members can cancel within 30 days of their initial order. Products must be returned in their original packaging to qualify for a full refund of the enrollment fee and to avoid penalties. Membership benefits will cease immediately upon processing.
The Three-Order Commitment: The standard agreement requires one enrollment order plus two additional Flexship orders of a minimum value. Once the third qualifying order is processed, the membership is considered fulfilled, and the account can be closed at any time for free.
Steps to Cancel the Agreement
- Log in to your account and verify your order history to confirm you have met the minimum purchase requirement.
- Contact the customer support department through the official email address or live chat feature.
- Clearly state that you wish to cancel the VIP membership and provide your account details.
- Request a cancellation confirmation number for your records to ensure the request is logged.
- Verify with your bank that no further automated charges are scheduled for your account.
Comparison of Cancellation Scenarios
| Condition | Estimated Cost | Eligibility Frame |
|---|---|---|
| Within 30 Days | $0 (Refundable) | First month only |
| After 3 Orders | $0 | Indefinite after fulfillment |
| Before 3 Orders | $19 to $25 | Any time before 3rd order |
Managing Flexship to Avoid Fees
If you have not yet reached the three-order minimum but want to avoid immediate charges, you can push out your Flexship date. Members are permitted to delay their scheduled orders by up to 60 days at a time. This method allows you to stay active without paying a cancellation fee while you decide on future purchases. Always monitor your email for shipment notifications to manage your dates effectively and prevent accidental orders.